We think globally, act locally. As a Managed Services Provider Synoptek provides world-class strategic IT leadership and hyper-efficient IT operational support, enabling our global client-base to grow and transform their businesses. We are excited to have experienced continuous growth and in keeping with that momentum are seeking to add a Service Enablement Manager to our talented team. Synoptek is a company with a heart and soul dedicated to the ongoing success and growth of our employees and continued business success of the customers we support. Want to see what we’re made of? Head to Synoptek.com
As the Manager of Service Enablement, you will be responsible for the evaluation, design, architecture, planning, development, implementation , optimization, maintenance, management and upgrades of the internal tools and systems integrations in use by Synoptek. You and your team of System Integration Engineers will consistently be working with developing new tools, integrating existing tools, implementing feature requests and remediating issues with the tools & systems. You and your team are responsible for the standards, policies, security, reliability, growth, performance, productivity & documentation of said systems and tools
While leading a geographically dispersed team of Engineers, you will also be responsible for high employee engagement & performance. This role requires leadership, management, mentorship as well as hands-on reqponsibilities
You will be required to work in one of the Synoptek US main offices.
Education & Certifications