Synoptek provides information technology management services and support to organizations worldwide. We offer attainable solutions to manage and operate IT infrastructure using our advanced IT service management capabilities, automated toolsets, and skilled technologists. We are excited to have experienced continuous growth and in keeping with that momentum are seeking to add a Network Implementation Engineer to our talented team.
This is an amazing opportunity to work for one of the greatest teams in the Managed Services sector. We are a company with a heart and soul dedicated to the ongoing success and growth of our employees and continued business success of the customers we support. We foster a fun and connected environment with employee benefits extending beyond general compensation and into true team camaraderie, daily beer-thirty, general office mayhem, and an invested culture of learning.
The Network Implementation Engineer is responsible for supporting the initial implementation, installation, configuration, and ongoing change support for Synoptek’s suite of network and security products. Working closely with Project Managers and other Engineers, the Network Implementation Engineer will assist in planning, designing, migrating and troubleshooting customer onboarding activities. Engineers work collaboratively with customers to meet contractual obligations in a technical support role and manage customer expectations to ensure that product deployments are successfully completed on time and meet technical, business and operational expectations. Throughout the project lifecycle, the Engineer monitors and drives to established implementation milestones, and participates in client status calls to ensure that projects remain on schedule.
Occasional evening and weekend work will be required; advance notice will be provided whenever possible. Up to 10% travel required.
Essential Duties and Responsibilities: