• Analyst

    Job Locations US-CO-Denver
    # of Openings
    1
    Category
    Information Technology
    Type
    Exempt
  • Overview

    The 411

    We think globally, act locally. As a Managed Services Provider Synoptek provides world-class strategic IT leadership and hyper-efficient IT operational support, enabling our global client-base to grow and transform their businesses. We are excited to have experienced continuous growth and in keeping with that momentum are seeking to add an Analyst to our talented team. Synoptek is a company with a heart and soul dedicated to the ongoing success and growth of our employees and continued business success of the customers we support.

    Responsibilities

    A Day in the Life

    We are seeking a strong technical resource who has a strong understanding in systems and network engineering and an inherent ability to communicate and develop lasting relationships with clients. As an analyst you will work to solve problems related to technology. Depending on you assigned project you will be responsible for systems set-up/architecture, both the hardware and software, add or support software applications to increase productivity.

    The Basics

    • Total Years of Technical Experience: 1+
    • Position Specific Experience: 1+
    • Mentorship/Leads by Example Experience: 0+
    • Project/ Client Engagement/ Customer Facing Experience: 2-4+

    Techie Aptitude

     

    Troubleshooting Experience/Ability

    • Ability to effectively deliver quality work products per best practices
    • Base knowledge of leading infrastructure and application architectures and framework
    • Base knowledge of cloud frameworks and infrastructure and best practices
    • Troubleshoot and debug basic system and network issues
    • Participate in client meetings and prepare scope and implementation approach statements.
    • Work as a consultant with our clients nationwide
    • Hands-on experience with leading technologies and the ability to provide stand-alone support in a virtualized server/cloud environment
    • Proven experience working as a Systems EngineerPrevious consulting/sales experience
    • Experience managing/working with a team of other IT professionals

     

    Qualifications

    Human Aptitude

    • Verbal Communication - Advanced
    • Written Communication - Advanced
    • Customer Service - Advanced
    • Presentation Communication - Advanced
    • Analytical/Problem Solving - Intermediate
    • Mentoring - Advanced
    • Influence/Persuasion/Forward Thinking - Intermediate
    • Executive Level Presence - Intermediate 

    Education

    Bachelor’s degree in computer science, information systems, engineering, or relevant discipline or equivalent experience.

    Certifications

    VMware, Citrix, O365, Azure Salesforce, NetSuite, .Net, Program/ Project Management methodology, SDLC, Agile Frameworks

    Synoptek Promise

    When you partner with Synoptek, you engage with an ever-growing, ever-evolving IT organization that provides a high-caliber level of team, results, growth and clarity. You are our ultimate investment and as part of that you will have access to continuous clarity in your personal and professional development, a team who has your back, mentorship to achieve rock-star level results. We foster a fun and connected environment with employee benefits extending beyond general compensation and into inspired camaraderie, beer-thirty, general office mayhem, a little fun during the chaos and an invested culture of learning.

     

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