• HR Business Partner

    Job Locations CA-NB-Saint John
    # of Openings
    1
    Category
    Human Resources
    Type
    Exempt
  • Overview

    The 411

    We think globally, act locally. As a Managed Services Provider Synoptek provides world-class strategic IT leadership and hyper-efficient IT operational support, enabling our global client-base to grow and transform their businesses. We are excited to have experienced continuous growth and in keeping with that momentum are seeking to add a HR Business Partner to our talented team. Synoptek is a company with a heart and soul dedicated to the ongoing success and growth of our employees and continued business success of the customers we support. Want to see what we’re made of? Head to Synoptek.com.

    Responsibilities

    A Day in the Life 

    The HR Business Partner will provide comprehensive HR support and guidance with a focus on Canadian best practices for our largest North American facility in Saint John, New Brunswick while partnering with the HR team as a whole to support special projects and tasks as required.  Our HR team is focused on streamlining business processes and administrative functions so that we can focus on our most important business assets: Our People!  The HRBP will support a number of HR areas including employee onboarding and offboarding for all Canadian employees, HR data administration and reporting, recruiting and talent acquisition support, employee communications, compensation analysis, employee relations & mediation, performance management and anything else our amazing HR team chooses to take on.

    The Basics

    • Total Years of Technical Experience: 5+
    • Position Specific Experience: 5+
    • Mentorship/Leads by Example Experience: 3+
    • Project/ Client Engagement/ Customer Facing Experience: 3+

    Techie Aptitude

    Technical Knowledge

    • Accountable for measuring and impacting employee engagement.
    • Partners with leadership, providing HR guidance when appropriate. 
    • Analyzes trends and metrics in partnership with the HR group to develop solutions, programs and policies around turnover, retention, diversity & inclusion. 
    • Manages and resolves employee relations issues. Conducts effective, thorough and objective investigations. 
    • Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with the legal department as needed/required. 
    • Provides day-to-day performance management guidance to managers (e.g., coaching, counseling, career development, disciplinary actions). 
    • Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention. 
    • Provides HR policy guidance and interpretation. 
    • Partners with management to identify training needs and individual coaching needs. 
    • Act as first point of contact for HR related inquiries and escalate as needed.
    • Delvers new employee on-boarding and orientation process within designated area.
    • Assitss with benefits administration during the year and significantly assists during the annual renewal process
    • Participates in evaluation and monitoring of training programs to ensure success.  Follows up to ensure training objectives are met.
    • Partners with payroll as needed.
    • Preparation of business analytics.  
    • Willing to travel as needed (estimated 10% travel a few times a year to other office locations within North America - Irvine, Rochester and Denver for example) 

    Qualifications

    Human Aptitude

    Verbal Communication

    Advanced

    Written Communication

    Advanced

    Customer Service

    Advanced

    Presentation Communication

    Advanced

    Analytical / Problem Solving

    Advanced

    Mentoring

    Advanced

    Influence/ Persuasion/
    Forward Thinking

    Advanced

    Executive Level Presence

    Advanced

    Education

    Bachelor’s Degree

    Certifications

    CPHR

    Synoptek Promise

    When you partner with Synoptek, you engage with an ever-growing, ever-evolving IT organization that provides a high-caliber level of team, results, growth and clarity. You are our ultimate investment and as part of that you will have access to continuous clarity in your personal and professional development, a team who has your back, mentorship to achieve rock-star level results. We foster a fun and connected environment with employee benefits extending beyond general compensation and into inspired camaraderie, beer-thirty, general office mayhem, a little fun in the midst of the chaos and an invested culture of learning.

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