We think globally, act locally. As a Managed Services Provider Synoptek provides world-class strategic IT leadership and hyper-efficient IT operational support, enabling our global client-base to grow and transform their businesses. We are excited to have experienced continuous growth and in keeping with that momentum are seeking to add a Sr. CTO to our talented team. Synoptek is a company with a heart and soul dedicated to the ongoing success and growth of our employees and continued business success of the customers we support. Want to see what we’re made of? Head to Synoptek.com.
This role is responsible for all aspects of IT leadership and management for assigned customer base. The Sr. CTO is responsible for the development of the customer technology roadmap and facilitating the management off all aspects of the customer relationship and interfaces between the customer and Synoptek. Responsibilities include but are not limited to: Development of architectural design and support model, financial performance, operational performance and overall customer satisfaction. You’ll proactively oversee the management of client systems and network infrastructure, while providing leadership and best practices to other team members. You’ll find yourself leading and delivering on interesting and complex projects, with many diverse and exciting clients. Will be responsible for management of all portfolio performance and individual CTO’s within their region.
This role will require a person with strong interpersonal skills and a demonstrated ability to build and maintain ongoing relationships in a liaison capacity with IT personnel (both internal and external) at all levels. We encourage you to learn and to use principles from ITIL and PMP, while working with your team to build and create best practices from your own personal experience and those of your team mates.
New Business Planning/ Support
Management and oversight of customer onboarding
Background in Infrastructure, Systems, or Application Development or Architecture, and or equivalent MSP / Consulting Industry Experience
(Internal) Advanced Synoptek Stack - 8 Core Pillars Certification
Advanced Presentation / Consultative Skills
Advanced Written / Proposal / SOW / RFP Skills
Advanced Communication / Listening / Service Skills
Executive Persona / Appearance / Presence
Analytical / Problem Solving
Advanced Problem Solving / Out of the Box thinking
Advanced Team Cooperation & Leadership Skills
Advanced ability to Influence & persuade to achieve desired results
When you partner with Synoptek, you engage with an ever-growing, ever-evolving IT organization that provides a high-caliber level of team, results, growth and clarity. You are our ultimate investment and as part of that you will have access to continuous clarity in your personal and professional development, a team who has your back, mentorship to achieve rock-star level results. We foster a fun and connected environment with employee benefits extending beyond general compensation and into inspired camaraderie, beer-thirty, general office mayhem, a little fun in the midst of the chaos and an invested culture of learning.